(5.0 / 5)1705+ Ratings

PetcareRX Reviews

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Overall Rating

5.0

14 Reviews

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About PetcareRX

Petcarerx.com is a certified online pharmacy catering to the needs of pets by providing a wide range of medications and supplies. The platform offers prescription and over-the-counter drugs, pet food, toys, grooming equipment, and various accessories. They specialize in products for flea and tick control, heartworm prevention, joint support, skin and hair care, and more. Additionally, Petcarerx.com features a PetPlus program that offers up to 40% off and free shipping on every order, alongside a 100% money-back guarantee for customer satisfaction. The site is designed to be a comprehensive source for pet owners seeking high-quality, authentic products for their pets' health and happiness.

PetcareRX Pros & Cons

Pros of PetCareRx.com:

Customer Service: Many customers praise the customer service, particularly mentioning helpful representatives like Peggie and Andrew.
Convenience: The website is straightforward to navigate, making it easy to find and order the right medication.
Wide Range of Products: PetCareRx offers a variety of pet food, supplies, and prescription medications, including specialized diet foods and accessories.
Licensed Pharmacy: They are a licensed pharmacy, ensuring that medications are dispensed by qualified pharmacists.
PetPlus Membership: The membership program offers 24/7 access to virtual appointments with licensed veterinarians, free shipping, and discounted prices on pet food and supplies.
Points Program: The points program allows customers to earn points on every purchase, which can be used for future discounts.

Cons of PetCareRx.com:

Deceptive Advertising: Some customers have reported deceptive advertising practices, including bait-and-switch pricing and misleading product descriptions.
Customer Service Issues: There have been complaints about poor customer service, including refusal to refund unauthorized charges and denying customer service requests.
Ordering Delays: Some customers have experienced delays in receiving their orders, with some reports of orders taking longer than expected to process.
Billing Issues: There have been instances of unauthorized charges and subscriptions that customers did not authorize.

Overall Rating: PetCareRx has a mixed reputation, with a 3.7-star rating from 653 reviews on Sitejabber, indicating that most customers are generally satisfied, but there are significant concerns about deceptive advertising and customer service issues. On PissedConsumer, it has a 1.8-star rating based on 52 reviews, with most customers expressing dissatisfaction.

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PetcareRX Customer Reviews (14)

0/5

Hilmir Ríkharðsson

Verified Buyer

Highly Reliable Prescription Refills

I don't have to remember to put in the request or hope it arrives on time. They always have my prescription on file and ship the exact refill I need, right when I need it. I can trust they won't let my furry friend go without her meds.

Jun 6, 2023

Dagrún Jóakimsdóttir

Verified Buyer

Answers My Countless Questions

The pharmacists be patient'n kind as I bombard them with tons of queries, doubt's and concerns re medications for my finicky feline. Bliss!

Jun 6, 2023

Lily Sanders

Verified Buyer

Serving Your Furry Friends Well

This store makes getting meds for my furkid a breeze. Their licensed pharmacists know what they're doing and guide me along the way.

Jun 6, 2023

Adam Clayton

Verified Buyer

Savin Me Loads of Cash

With this online pet care shop, I ain't never paying full price again for flea killer or kitten vitamins! Their subscriptions and loyalty points be helping me save heaps. Signing up took two ticks of the clock. Recommending to all my pet parent friends.

Jun 6, 2023

Judy May

Verified Buyer

Haven for Hard-to-Find Items

This store often stocks pet medications and healthcare products that my local vet and stores don't carry. They've become my go-to for anything my fur baby may need that's unusual or niche.

Jun 5, 2023

Faith Lambert

Verified Buyer

Excellent Selection of Prescription Pet Foods

I'm so happy to find an online store with the widest options of prescription pet foods, especially the limited ingredient and hypoallergenic selections that my sensitive dog requires. The prices are reasonable and customer service is knowledgeable and prompt

Jun 3, 2023

Tearlach Charpentier

Verified Buyer

Here When You Need Them

They got us through a tough time when my dog's regular meds stopped working. The pharmacists answered all my questions and found an alternative fast. Lifesavers!

Jun 3, 2023

Nadine Muench

Verified Buyer

Quick Deliveries and Insulated Packaging

Delivery times are super-fast so I never running out of what Fido and Fluffy need. Totally happy customer here.

Jun 3, 2023

Joann Haddad

Verified Buyer

Ordering Made Simple and Stress-Free

Having all my pet needs in one reliable online store has really decluttered my life. Registering my pets was simple and now I just order what they require with a few taps on my phone. No running around multiple shops or lines. I feel so much less stressed and my pets have everything they need!

Jun 1, 2023

Dennis Keller

Verified Buyer

A+ on Prescription Purchases

They verify my vet's prescription, explain everything carefully and ship quick. No issues so far.

Jun 1, 2023

PetcareRX Customer’s Q&A

No question yet

PetcareRX Features and Benefits

PetCareRx is a leading supplier of pet medications and supplies in the United States. Here are some of its key features and benefits:

Wide Range of Products: PetCareRx sells everything from pet food and grooming supplies to toys and treats.
Licensed Pharmacy: They are a licensed pharmacy, which means they have pharmacists on staff to dispense all the same medications as your veterinarian.
Competitive Pricing: They offer national brands at great prices. With a PetPlus Membership, you can get all your furry friend’s favorites at a discounted price.
Points Program: When you spend a dollar on any product at PetCareRx, you get one PetCareRx Point when it ships. Every 100 points gets PetPlus Members $2 off future purchases, $1 for non-members.
Convenience: The convenience of ordering online or by telephone and delivers the products direct to the customer’s home.
Customer Support: They offer virtual support from a licensed vet.
Free Shipping and Autoship: They offer free shipping and autoship for meds and supplies that you buy often.

These features make PetCareRx a convenient and cost-effective choice for pet parents. Hope this helps!

PetcareRX Pricing

PetCareRx offers various pricing options for pet medications and supplies:

Proin (Phenylpropanolamine): $0.56 per chewable tablet (save $0.19) .
Apoquel: $3.6 mg per tablet .
PetPlus Membership Program: Provides wholesale prices for enrolled pets, while non-enrolled pets can purchase at retail cost .
Pet Insurance: Monthly premiums range from $40 to $170 for popular pet insurance plans .
Shipping Costs: Standard shipping is $5.99, UPS 3 Day Select is $19.99, and UPS Next Day Air Saver is $24.99 .

About Petcarerx.com Payment Method?

Petcarerx.com accommodates a variety of payment methods including Visa, MasterCard, American Express, Discover, and PayPal. Additionally, they accept personal checks and money orders sent via mail. For these, customers should ensure payments are made to 'PetCareRx Inc.' and mailed to their specified address. This flexibility in payment options facilitates a convenient shopping experience for pet care products and services.

PetcareRX FAQs

PetcareRX Alternatives

Here are some alternatives to PetCareRx:

Chewy: Known for a massive selection of all sorts of pet products, as well as spectacular customer service.
Walmart Pet Rx: Another popular choice for pet medications.
PetMeds: Offers a wide range of pet medications.
Petco: A well-known pet supply retailer that also offers pet medications.
Costco Pet RX: The pharmacy section of Costco also provides pet medications.
Amazon Pet Health: Amazon's pet health section provides a variety of pet medications.
GoodRx for Pets: Known for providing discounts on medications, GoodRx also has options for pets.
Vetrxdirect: An online veterinary pharmacy that offers a variety of pet medications.

Please note that it's always important to consult with a vet before making any changes to a pet's medication regimen. Also, while these sites are alternatives, it doesn't necessarily mean they offer the same products or services as PetCareRx. Always do thorough research before choosing a site to purchase pet medications from. Hope this helps!

How To Open A PetcareRX Account?

To open an account on PetCareRx.com, follow these steps:

Visit the PetCareRx.com website.
Click on Sign In located at the top of the page.
Select Create Account.
Enter your Email, First Name, Last Name, and Password.
If you wish to receive email communications about PetCareRx.com and Offers and Promotions, tick the checkbox.
Read and agree to the Terms of Use and Privacy Policy.
Click on Create Account.

Once the account is created, you can personalize your experience on the site. Remember to keep your login details secure. If you forget your password, simply click on "Sign In" and select the "Forgot password" option, enter the email address associated with your account and a temporary password will be sent to your email. Hope this helps!

Where is my PetcareRX's order? How can I track my orders?

To track your order, click on "Orders" in the top toolbar on your screen. You can then log in to view your order history or enter your order number if you don't have an account with the company.

Does PetcareRX accept returns?

PetCareRx guarantees your satisfaction. If you are not satisfied with your order or an item, you can return it within 30 days for a refund.

How do I cancel a PetcareRX's order?

To cancel an order, call PetCareRx toll-free at 1-800-844-1427 as soon as possible. If the order has not yet shipped, it can be canceled free of charge.

How do I order refills?

For customers who have placed an order with PetCareRx in the past, simply log into your account, click on the "refills" area, and add items to your current shopping cart.

How do I dispose of medicines if they are no longer needed?

Follow the guidelines provided by the FDA to dispose of any cat medications or dog medications that are no longer needed.

About Petcarerx.com Popular Products and Services?

Petcarerx.com is a comprehensive online pet pharmacy and supply store, offering a variety of medications, preventatives, and supplies for pets. Popular products include NexGard Chewables for flea and tick prevention, Heartgard Plus Chewables for heartworm prevention, and Seresto Collars for long-term flea and tick control. They also provide prescription medications like Rimadyl and Vetmedin for specific pet health conditions. Services include the PetPlus membership program, which offers significant savings on products, free shipping, and access to virtual vet support.