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PetcareRX Reviews

5.0

(Rated by 1705 users)

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Overall Rating

5.0

Base on 14 Reviews

Ratings by Feature

Price & Quality
3.9
Good Value
4.8
Return Policy
4.0
Customer Service
4.8

Recent Customer Reviews (14)

Hilmir Ríkharðsson

Jun 6, 2023

Highly Reliable Prescription RefillsI don't have to remember to put in the request or hope it arrives on time. They always have my prescription on file and ship the exact refill I need, right when I need it. I can trust they won't let my furry friend go without her meds.

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Dagrún Jóakimsdóttir

Jun 6, 2023

Answers My Countless QuestionsThe pharmacists be patient'n kind as I bombard them with tons of queries, doubt's and concerns re medications for my finicky feline. Bliss!

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Lily Sanders

Jun 6, 2023

Serving Your Furry Friends WellThis store makes getting meds for my furkid a breeze. Their licensed pharmacists know what they're doing and guide me along the way.

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Adam Clayton

Jun 6, 2023

Savin Me Loads of CashWith this online pet care shop, I ain't never paying full price again for flea killer or kitten vitamins! Their subscriptions and loyalty points be helping me save heaps. Signing up took two ticks of the clock. Recommending to all my pet parent friends.

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Judy May

Jun 5, 2023

Haven for Hard-to-Find ItemsThis store often stocks pet medications and healthcare products that my local vet and stores don't carry. They've become my go-to for anything my fur baby may need that's unusual or niche.

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Faith Lambert

Jun 3, 2023

Excellent Selection of Prescription Pet FoodsI'm so happy to find an online store with the widest options of prescription pet foods, especially the limited ingredient and hypoallergenic selections that my sensitive dog requires. The prices are reasonable and customer service is knowledgeable and prompt

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Tearlach Charpentier

Jun 3, 2023

Here When You Need ThemThey got us through a tough time when my dog's regular meds stopped working. The pharmacists answered all my questions and found an alternative fast. Lifesavers!

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Nadine Muench

Jun 3, 2023

Quick Deliveries and Insulated PackagingDelivery times are super-fast so I never running out of what Fido and Fluffy need. Totally happy customer here.

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Joann Haddad

Jun 1, 2023

Ordering Made Simple and Stress-FreeHaving all my pet needs in one reliable online store has really decluttered my life. Registering my pets was simple and now I just order what they require with a few taps on my phone. No running around multiple shops or lines. I feel so much less stressed and my pets have everything they need!

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Dennis Keller

Jun 1, 2023

A+ on Prescription PurchasesThey verify my vet's prescription, explain everything carefully and ship quick. No issues so far.

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PetcareRX Pros & Cons

Pros

Customer Service: Many customers praise the customer service, particularly mentioning helpful representatives like Peggie and Andrew.

Convenience: The website is straightforward to navigate, making it easy to find and order the right medication.

Wide Range of Products: PetCareRx offers a variety of pet food, supplies, and prescription medications, including specialized diet foods and accessories.

Licensed Pharmacy: They are a licensed pharmacy, ensuring that medications are dispensed by qualified pharmacists.

PetPlus Membership: The membership program offers 24/7 access to virtual appointments with licensed veterinarians, free shipping, and discounted prices on pet food and supplies.

Points Program: The points program allows customers to earn points on every purchase, which can be used for future discounts.

Wide Range of Products: PetCareRx sells everything from pet food and grooming supplies to toys and treats.

Licensed Pharmacy: They are a licensed pharmacy, which means they have pharmacists on staff to dispense all the same medications as your veterinarian.

Competitive Pricing: They offer national brands at great prices. With a PetPlus Membership, you can get all your furry friend’s favorites at a discounted price.

Points Program: When you spend a dollar on any product at PetCareRx, you get one PetCareRx Point when it ships. Every 100 points gets PetPlus Members $2 off future purchases, $1 for non-members.

Convenience: The convenience of ordering online or by telephone and delivers the products direct to the customer’s home.

Customer Support: They offer virtual support from a licensed vet.

Free Shipping and Autoship: They offer free shipping and autoship for meds and supplies that you buy often.

CONS

Deceptive Advertising: Some customers have reported deceptive advertising practices, including bait-and-switch pricing and misleading product descriptions.

Customer Service Issues: There have been complaints about poor customer service, including refusal to refund unauthorized charges and denying customer service requests.

Ordering Delays: Some customers have experienced delays in receiving their orders, with some reports of orders taking longer than expected to process.

Billing Issues: There have been instances of unauthorized charges and subscriptions that customers did not authorize.

PetcareRX Features and Benefits

Features

Customer Service

Many customers praise the customer service, particularly mentioning helpful representatives like Peggie and Andrew.

Convenience

The website is straightforward to navigate, making it easy to find and order the right medication. The convenience of ordering online or by telephone and delivers the products direct to the customer’s home.

Wide Range of Products

PetCareRx offers a variety of pet food, supplies, and prescription medications, including specialized diet foods and accessories. PetCareRx sells everything from pet food and grooming supplies to toys and treats.

Licensed Pharmacy

They are a licensed pharmacy, ensuring that medications are dispensed by qualified pharmacists. They have pharmacists on staff to dispense all the same medications as your veterinarian.

PetPlus Membership

The membership program offers 24/7 access to virtual appointments with licensed veterinarians, free shipping, and discounted prices on pet food and supplies. Provides wholesale prices for enrolled pets. With a PetPlus Membership, you can get all your furry friend’s favorites at a discounted price.

Points Program

The points program allows customers to earn points on every purchase, which can be used for future discounts. When you spend a dollar on any product at PetCareRx, you get one PetCareRx Point when it ships. Every 100 points gets PetPlus Members $2 off future purchases, $1 for non-members.

Competitive Pricing

They offer national brands at great prices.

Customer Support

They offer virtual support from a licensed vet.

Free Shipping and Autoship

They offer free shipping and autoship for meds and supplies that you buy often.

PetcareRX Reviews

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Payment Methods

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Today's Best Deals

Overall Rating

Ratings by Feature

Ratings by Feature

Recent Customer Reviews (14)

Hilmir Ríkharðsson

Dagrún Jóakimsdóttir

Lily Sanders

Adam Clayton

Judy May

Faith Lambert

Tearlach Charpentier

Nadine Muench

Joann Haddad

Dennis Keller

PetcareRX Pricing

Pet Insurance

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Accepted Payment Options:

Credit/Debit Cards

PayPal

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Refund Information

PetcareRX Pros & Cons

Pros

CONS

PetcareRX Features and Benefits

Features

Customer Service

Convenience

Wide Range of Products

Licensed Pharmacy

PetPlus Membership

Points Program

Competitive Pricing

Customer Support

Free Shipping and Autoship

PetcareRX Frequently Asked Questions